Hardware & System Support
Our support service offers to our Customers the maintenance and hands-on support regarding any hardware and/or software need, regardless of Operative Systems or hardware platforms.
Context
Why it matters
The Company’s resources nowadays absorbed by the IT infrastructure, the necessary up-time reliability and efficiency of the structure are tremendously increasing.
It’s a matter of fact that a significant part of the costs needed to provide any product/service and maintain high quality standards, derive from the Information System infrastructure.
Scope
What the service covers
That’s why Nextar’s competitive offer can fit these specific needs:
Hardware maintenance.
Verify and assessment of the procedures for the Backup of all business data.
Check-up of the Security policies.
Operating systems update assessment and maintenance.
Installation/configuration of data networks, Client/Server or Cloud systems.
Development of customized software solutions.
Delivery
How the service is delivered
On site
On site (by the Customer headquarters or in different locations).
Remotely
As remote assistance.